Ошибка при обновлении кеша конфигурации - аварийно закрывается 1С

dglushko Баг платформы

Информация о системе:
1CVersion: 8.3.18.1779
ProductVersion: 5.17.8615.757
UAC: True
CompatibilityMode: True
SystemInfo: Microsoft Windows NT 6.2.9200.0 x64
CPU: 12
TurboConf Settings: {
"CompatibilityMode": false,
"DontShowUacForm": false,
"UseWindowsTheme": false,
"UseWaitHack": true,
"DelayMultipler": 10,
"AllowEnterprise": false,
"InsertCarriageReturns": false,
"ClearMessageWindowBeforeCheck": true,
"FormatAllText": true,
"Windows8Mode": true,
"ParametersWindowPosX": -1,
"ParametersWindowPosY": -1,
"PinMessageWindow": false,
"AgreementShown": true,
"InsertSpaces": true,
"CheckForUpdates": true,
"InspectParameters": true,
"InspectVars": true,
"InspectFunctions": true,
"InspectAssignments": true,
"InspectReturns": true,
"GoToDefinition": true,
"EditDataType": false,
"ReplaceSystemMenu": false,
"AddAlignSpaces": true,
"RemoveExtraLineBreaks": true,
"InsertIBNameBefore": false,
"T9AutoShowAfterPeriod": false,
"T9AllowSwitch": false,
"SetForegroundWindowDelay": 50,
"EmbeddedInspector": false,
"AutoCompleteOnEnter": false,
"TurboMenuOnCtrlRMB": false,
"T9Enabled": true,
"JumpToAutoSettings": true,
"T9StyleVS": false,
"BetaEnabled": false,
"ShowStartForm": false,
"UpgradeRequired": false,
"ShowUpdateForm": true,
"CloseSearchWindowAfterJump": true,
"AlignCommas": true,
"T9AlwaysShowOnCtrlSpace": false,
"T9PasteTextOnEscape": true,
"V8DataVersion": "8.3.5.1383",
"CheckForDataUpdates": true,
"ShiftT9Window": false,
"ShowT9OnCtrlShiftSpace": false,
"RemapDefaultParametersInfoOnCtrlP": true,
"Plugins": "{"OpenHelpForm":{"PluginName":"Помощь","HotKey":null,"Ctrl":true,"KeyCode":49,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"OpenForumPage":{"PluginName":"Форум","HotKey":null,"Ctrl":true,"KeyCode":0,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"ExtractMethod":{"PluginName":"Извлечь метод","HotKey":null,"Ctrl":true,"KeyCode":77,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"ProcedureAndFuctions":{"PluginName":"Процедуры и функции модуля","HotKey":null,"Ctrl":true,"KeyCode":75,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"Surround":{"PluginName":"Окружить","HotKey":null,"Ctrl":true,"KeyCode":68,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"Rename":{"PluginName":"Переименовать","HotKey":null,"Ctrl":true,"KeyCode":82,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"JumpToObject":{"PluginName":"Прыгнуть к объекту конфигурации","HotKey":null,"Ctrl":true,"KeyCode":74,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":false,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"FindTemplate":{"PluginName":"Найти шаблон","HotKey":null,"Ctrl":true,"KeyCode":66,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"CodeInspector":{"PluginName":"Инспектировать","HotKey":null,"Ctrl":true,"KeyCode":73,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":false,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"ShowParameters":{"PluginName":"Информация о параметрах","HotKey":null,"Ctrl":true,"KeyCode":80,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":false,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"FormatBlock":{"PluginName":"Выровнять блок текста","HotKey":null,"Ctrl":true,"KeyCode":187,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"AlignCommas":{"PluginName":"Выровнять блок текста по запятым","HotKey":null,"Ctrl":true,"KeyCode":188,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"CloseBrackets":{"PluginName":"Закрыть скобки","HotKey":null,"Ctrl":true,"KeyCode":48,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"ShowInfoBaseName":{"PluginName":"Показать имя информационной базе в заголовке","HotKey":null,"Ctrl":true,"KeyCode":123,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":false,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"TurboMenu":{"PluginName":"ТурбоМеню","HotKey":null,"Ctrl":true,"KeyCode":192,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":false,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"OpenStore":{"PluginName":"Открыть сайт TurboConf.ru","HotKey":null,"Ctrl":true,"KeyCode":0,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"TurboConf","AppId":"","Id":"","FileName":null},"Netlenka":{"PluginName":"Защитить модуль","HotKey":null,"Ctrl":true,"KeyCode":85,"Enabled":true,"IsCorePlugin":true,"AllowEnterprise":true,"Developer":"Netlenka1c.ru","AppId":"","Id":"","FileName":null}}",
"MultiClipboardEnabled": true,
"OpenHistory": "",
"OpenFilesHook": false,
"OpenFileConfirmation": false,
"LastOpenPath": "",
"T9IncludeStrings": true,
"NetlenkaFormatResult": false,
"NetlenkaEncryptStrings": true,
"NetlenkaByteCode": false,
"NetlenkaControlFlow": false,
"AutoTitleEnabled": false,
"CheckForBetaVersions": false,
"SaveWindowsHistory": true,
"MaxWindowsHistorySize": 100,
"MaxJumpToHistorySize": 100,
"OneTrackerEnabled": false,
"OneTrackerIdleTime": 10,
"OneTrackerSaveInterval": 30,
"OneTrackerAddIBSuffix": true,
"OneTrackerSaveToFolder": 0,
"DebugMode": false,
"ToDoEnabled": true,
"AutoContextMenu": true,
"JumpToIncludeMatches": false,
"PinHintWindow": false,
"HintWindowPosX": 516,
"HintWindowPosY": 691,
"ShowStartWizard": true,
"TurboIconEnabled": true,
"JumpToAllObjects": true,
"TurboMenuEnabled": true,
"AutoContextMenuDelay": 50,
"JumpToPasteSelectedText": false,
"ShowVersionChangesPage": true,
"AutoContextMenuEnterpiseMode": false,
"T9AlwaysAssists": false,
"T9AssistEnabled": false,
"T9AllowFields": true,
"AutoFilterSyntaxHelper": false,
"CheckForPreviewVersions": false,
"ScriptsSettings": "",
"WebClientWidth": 1170,
"WebClientHeight": 768,
"WebClientLeft": -1225,
"WebClientTop": 108,
"T9AssistSmartFieldsEnabled": true,
"T9AssistGetMenuItems": false,
"T9HybridModeEnabled": true,
"AutoSaveEnabled": false,
"LogLevel": "Debug",
"AllEventSubsFormWidth": 0,
"AllEventSubsFormHeight": 0,
"PinAllEventSubsForm": false,
"LiveTemplatesEnabled": true,
"QuotesSurroundEnabled": true,
"BracketsSurroundEnabled": true,
"LiveSpellCheck": true,
"InspectSpellCheck": true,
"SettingsFormWidth": 800,
"SettingsFormHeight": 660,
"AllowInsInEditMode": true,
"WndPanelFormWidth": 0,
"WndPanelFormHeight": 0,
"PinWndPanelForm": false,
"AutoAddSemicolon": true,
"AutoCloseBrackets": true,
"AutoQuestionExpression": true,
"TurboSearchEnabled": true,
"TrimLinesOnFormat": true,
"FastCodeSearchBsp": true,
"FastCodeMaxResultsCount": 50,
"SwitchLayoutMode_LShift": "",
"SwitchLayoutMode_RShift": "",
"SwitchLayoutMode": "Отключено",
"TurboSearchFormWidth": 936,
"TurboSearchFormHeight": 761,
"PinTurboSearchForm": true,
"TSTextBoost": 0.5,
"TSTitleBoost": 2.0,
"TSKeywordsBoost": 2.0,
"NotDPIAware": false,
"ShowMouseLangIndicator": false,
"MouseLangIndicatorTimeout": 1500,
"TurboBookmarks_OpenFolders": true,
"ToDoExtFiles": true,
"AutoTemplates": true,
"TurboBookmarks_FoldersHistory": false,
"ShowKeyboardLangIndicator": true,
"EdtEnabled": true,
"IBFormatString": "",
"TurboTask_MyTasks": false,
"TurboTask_OpenTasks": false,
"TurboTask_PinForm": true,
"OneTrackerGlobalMode": true,
"MinVersion1C": "",
"TurboTask_ShowTaskTime": true,
"ShowT9OnAltSpace": true,
"PinInspectorForm": true,
"SafeAreaSize": 40,
"ForceOverlayDisable": false,
"LegacyMode": false,
"DontShowLegacyForm": false,
"DontShowDpiForm": false,
"SettingsKey": "",
"IsSynchronized": true
}

Лог:
[14.08.23 11:01:30:049] -------------------------------------------UIAutomation Focus Changed = Обновить кэш объектов конфигурации
[14.08.23 11:01:30:787] Clear curLine due Mouse down
[14.08.23 11:01:30:787] Set CurText, length = 0
[14.08.23 11:01:30:787] Set StopWord =
[14.08.23 11:01:30:970] [RefreshMetadataCache]
[14.08.23 11:01:30:979] Set IsProcess: True
[14.08.23 11:01:31:006] OnKeyDown LMenu
[14.08.23 11:01:31:007] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:008] Received await = LMenu IsProcess=True, IsQueueInProgress=False, (63827607691008,5 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LMenu
[14.08.23 11:01:31:015] -------------------------------------------UIAutomation Focus Changed = Справочники
[14.08.23 11:01:31:016] OnKeyUp LMenu
[14.08.23 11:01:31:018] Received await = LMenu IsProcess=True, IsQueueInProgress=False, (8,9763 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LMenu
[14.08.23 11:01:31:019] -------------------------------------------UIAutomation Focus Changed = Файл
[14.08.23 11:01:31:020] OnKeyDown LMenu
[14.08.23 11:01:31:020] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:020] Received await = LMenu IsProcess=True, IsQueueInProgress=False, (1,9966 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LMenu
[14.08.23 11:01:31:021] OnKeyUp LMenu
[14.08.23 11:01:31:021] Received await = LMenu IsProcess=True, IsQueueInProgress=False, (0,9957 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LMenu
[14.08.23 11:01:31:022] -------------------------------------------UIAutomation Focus Changed = Справочники
[14.08.23 11:01:31:080] attempting to get element Конфигурация by russian control type name
[14.08.23 11:01:31:091] attempting to get element Конфигурация by english control type name
[14.08.23 11:01:31:097] button Конфигурация has found
[14.08.23 11:01:31:098] -------------------------------------------UIAutomation Focus Changed = Конфигурация
[14.08.23 11:01:31:298] MenuFound = True
[14.08.23 11:01:31:299] OnKeyDown Down
[14.08.23 11:01:31:300] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:300] Received await = Down IsProcess=True, IsQueueInProgress=False, (279,3663 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=Down
[14.08.23 11:01:31:303] OnKeyUp Down
[14.08.23 11:01:31:303] Received await = Down IsProcess=True, IsQueueInProgress=False, (2,9819 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=Down
[14.08.23 11:01:31:312] -------------------------------------------UIAutomation Focus Changed = Открыть конфигурацию
[14.08.23 11:01:31:313] -------------------------------------------UIAutomation Focus Changed = Открыть конфигурацию
[14.08.23 11:01:31:521] attempting to get element Отчет по конфигурации... by russian control type name
[14.08.23 11:01:31:527] attempting to get element Отчет по конфигурации... by english control type name
[14.08.23 11:01:31:531] menu item 'Отчет по конфигурации...' has found
[14.08.23 11:01:31:532] -------------------------------------------UIAutomation Focus Changed = Отчет по конфигурации...
[14.08.23 11:01:31:585] OnKeyDown Return
[14.08.23 11:01:31:585] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:586] Received await = Return IsProcess=True, IsQueueInProgress=False, (281,2471 ms) fg=2615fc title=, KeyData=Return
[14.08.23 11:01:31:589] OnKeyUp Return
[14.08.23 11:01:31:589] Received await = Return IsProcess=True, IsQueueInProgress=False, (2,9926 ms) fg=2615fc title=, KeyData=Return
[14.08.23 11:01:31:589] menu item 'Отчет по конфигурации...' is enabled
[14.08.23 11:01:31:596] -------------------------------------------UIAutomation Focus Changed = Конфигурация
[14.08.23 11:01:31:597] -------------------------------------------UIAutomation Focus Changed = Справочники
[14.08.23 11:01:31:611] Время ожидания окна: 21,9419ms
[14.08.23 11:01:31:611] attempting to get element Текстовый документ by russian control type name
[14.08.23 11:01:31:629] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:31:629] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:31:632] attempting to get element Текстовый документ by english control type name
[14.08.23 11:01:31:650] Clear curLine due Mouse down
[14.08.23 11:01:31:650] Set CurText, length = 0
[14.08.23 11:01:31:650] Set StopWord =
[14.08.23 11:01:31:651] OnKeyDown Tab
[14.08.23 11:01:31:651] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:651] Received await = Tab IsProcess=True, IsQueueInProgress=False, (62,8319 ms) fg=441490 title=Отчет по конфигурации, KeyData=Tab
[14.08.23 11:01:31:651] -------------------------------------------UIAutomation Focus Changed = Текстовый документ
[14.08.23 11:01:31:654] OnKeyUp Tab
[14.08.23 11:01:31:654] Received await = Tab IsProcess=True, IsQueueInProgress=False, (2,9914 ms) fg=441490 title=Отчет по конфигурации, KeyData=Tab
[14.08.23 11:01:31:655] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:31:655] OnKeyDown Tab
[14.08.23 11:01:31:655] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:655] Received await = Tab IsProcess=True, IsQueueInProgress=False, (0,9975 ms) fg=441490 title=Отчет по конфигурации, KeyData=Tab
[14.08.23 11:01:31:658] OnKeyUp Tab
[14.08.23 11:01:31:658] Received await = Tab IsProcess=True, IsQueueInProgress=False, (2,9923 ms) fg=441490 title=Отчет по конфигурации, KeyData=Tab
[14.08.23 11:01:31:659] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:31:782] OnKeyDown LControlKey
[14.08.23 11:01:31:782] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:782] Received await = LControlKey IsProcess=True, IsQueueInProgress=False, (123,6689 ms) fg=441490 title=Отчет по конфигурации, KeyData=LControlKey
[14.08.23 11:01:31:785] OnKeyDown Return, Control
[14.08.23 11:01:31:785] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:31:785] Received await = Return IsProcess=True, IsQueueInProgress=False, (2,9919 ms) fg=441490 title=Отчет по конфигурации, KeyData=Return, Control
[14.08.23 11:01:31:788] OnKeyUp Return, Control
[14.08.23 11:01:31:788] Received await = Return IsProcess=True, IsQueueInProgress=False, (2,992 ms) fg=441490 title=Отчет по конфигурации, KeyData=Return, Control
[14.08.23 11:01:31:788] -------------------------------------------UIAutomation Focus Changed = ОК
[14.08.23 11:01:31:789] Force Ctrl UP: LControlKey
[14.08.23 11:01:31:789] OnKeyUp LControlKey, Control
[14.08.23 11:01:31:789] Received await = LControlKey IsProcess=True, IsQueueInProgress=False, (0,9977 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LControlKey, Control
[14.08.23 11:01:31:799] -------------------------------------------UIAutomation Focus Changed = Справочники
[14.08.23 11:01:31:888] -------------------------------------------UIAutomation Focus Changed = Запись дампа
[14.08.23 11:01:32:301] OnKeyDown LControlKey
[14.08.23 11:01:32:301] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:32:301] Received await = LControlKey IsProcess=True, IsQueueInProgress=False, (512,198 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LControlKey
[14.08.23 11:01:32:327] OnKeyDown F, Control
[14.08.23 11:01:32:327] Clear _TurboApiSingletone.Instance.LastKeyEventArgs
[14.08.23 11:01:32:327] Received await = F IsProcess=True, IsQueueInProgress=False, (25,9327 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=F, Control
[14.08.23 11:01:32:328] OnKeyUp F, Control
[14.08.23 11:01:32:328] Received await = F IsProcess=True, IsQueueInProgress=False, (0,9965 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=F, Control
[14.08.23 11:01:32:328] Force Ctrl UP: LControlKey
[14.08.23 11:01:32:328] OnKeyUp LControlKey, Control
[14.08.23 11:01:32:328] Received await = LControlKey IsProcess=True, IsQueueInProgress=False, (0 ms) fg=1609c8 title=Конфигуратор - Управление торговлей, редакция 11, KeyData=LControlKey, Control
[14.08.23 11:01:33:892] -------------------------------------------UIAutomation Focus Changed = Desktop
[14.08.23 11:01:55:210] Set IsProcess: False
[14.08.23 11:01:55:210] Queue 0:
[14.08.23 11:01:55:210]
[14.08.23 11:01:55:210] Send queue completed: 0
[14.08.23 11:01:55:210] Clear curLine due Mouse down
[14.08.23 11:01:55:210] Set CurText, length = 0
[14.08.23 11:01:55:210] Set StopWord =
[14.08.23 11:01:55:221] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:57:504] Clear curLine due Mouse down
[14.08.23 11:01:57:504] Set CurText, length = 0
[14.08.23 11:01:57:504] Set StopWord =
[14.08.23 11:01:57:677] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:57:711] -------------------------------------------UIAutomation Focus Changed = Desktop
[14.08.23 11:01:59:192] Clear curLine due Mouse down
[14.08.23 11:01:59:192] Set CurText, length = 0
[14.08.23 11:01:59:192] Set StopWord =
[14.08.23 11:01:59:199] -------------------------------------------UIAutomation Focus Changed =
[14.08.23 11:01:59:368] -------------------------------------------UIAutomation Focus Changed = Desktop
[14.08.23 11:02:05:622] -------------------------------------------UIAutomation Focus Changed = New notification from Bandicam - bdcam.exe, Bandicam, Click the tray icon to restore Bandicam.. 1 of 1

Ошибка в журнале Win:
Faulting application name: 1cv8.exe, version: 8.3.18.1779, time stamp: 0x620ab845
Faulting module name: core83.dll, version: 8.3.18.1779, time stamp: 0x620ab4e3
Exception code: 0xc0000005
Fault offset: 0x00000000000d23cb
Faulting process id: 0xc44
Faulting application start time: 0x01d9ce846436595a
Faulting application path: C:\Program Files\1cv8\8.3.18.1779\bin\1cv8.exe
Faulting module path: C:\Program Files\1cv8\8.3.18.1779\bin\core83.dll
Report Id: e62d197d-53a6-4540-8080-91b93e959bc2
Faulting package full name:
Faulting package-relative application ID:

Ссылка на видео падения: https://disk.yandex.ru/i/6yFhZFW1SU1ilg

Ошибка что появляется в конце: https://disk.yandex.ru/i/teSgiyts0j0DAA

Комментарии

bolsun
#1, 14 августа 2023 11:16

Это происходит из-за ошибок в платформе 1С в версиях 8.3.18 и 8.3.19, связанных с UIAutomation.
Мы сообщали о них в 1С, они ответили что это исправлено в 8.3.20 и выше. Попробуйте использовать эти релизы.


bolsun
#2, 30 августа 2023 23:32

Закрываю обращение, если проблема сохраняется на новых релизах платформы просьба открыть этот тикет заново.


bolsun
#3, 30 августа 2023 23:32

bolsun изменил статус на Баг платформы


Для вставки изображения или файла, перетащите его в поле редактора или вставьте файл из буфера